Great selection and good customer …
Great selection and good customer service.
By Renee D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Great selection and good customer service.
By Renee D.
Wonderful company to deal with! Excellent customer service.
By Deeda C.
I found the site to be easy to use and it allows you to narrow down your choices so that decision making is at its easiest. Accessing the chat line was also helpful and quick
By laura
I was having some problems deciding which rug and the size and how to get the discount. I got on the on line chat and Karla helped me figure everything out in minutes. Couldn't have been happier. Thanks RugStudio.
By Susan W.
Very user-friendly and willing to work with you on additional discounts.
By S M.
good website. easy to find merchandise & order
By Cala C.
Great customer service
By Hailey Nicole C.
Finding and purchasing our rug has been very easy.
By Marie