Would love to be able to see the rugs …
Would love to be able to see the rugs in a room setting - love the choices!
By Zana M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 44 reviews with 4 stars · Clear filters
Would love to be able to see the rugs in a room setting - love the choices!
By Zana M.
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us. Karla was quite nice to deal with and we are appreciative. MR W
By Bill F W.
I was confused about getting a coupon, but Jody was very patient. This is my first time ordering from rug studio, and I must say they offer beautiful choices. I have looked at other sites, but this one is the best. Thank you, Pat
By Pat
SO FAR SO GOOD! I LIKE THE PRODUCTS.
By barbara G.
good selection!
By maura
easy navigation through website and easy to chat
By Mark K.
Though I ran into trouble ordering from the website (it would not allow me to use a coupon code but did not explain the reason), I was given a mechanism to send an offline request for help that was timely responded to. The person assisting me was very helpful and resolved the problem to my satisfaction.
By Colleen S.
first time and I like the service and the quality.
By LaShell N.