Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
RugStudioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 246 reviews with 5 stars · Clear filters
My experience with RugStudio has been excellent. I was assisted in ordering a Dash & Albert rug for my daughter's bedroom and it was super easy and customer service was very responsive with my questions.
By Alison F.
Rug Studio does in fact have the lowest prices..I compared other sites that claim that they have the lowest prices, but when I do the comparison, Rug Studio always comes out as the lowest price for the same rug.
By Nora M.
Rug Studio was helpful and good customer relations. They have a good selection of size and patterns. Ordering is user-friendly and there's an option of "chat" which I did use.
By Lyn
Excellent source for rugs - easy to use web site - great service!
By Terry J.
was told about rug studio by a neighbor. they have the best prices with the largest selection of merchandise. the info provided with the rugs is also very helpful. did an online chat to get further information and their customer service is quick and very helpful. definitely recommend shopping with rug studio.
By karen L.
I love the way you can choose the number of colors you want in your rug AND also the color you want to dominate over the others. This saves so much time, especially because there are so many rugs to choose from. It's nice to go to one website and get so many new ideas!
By Gayle L.
I have shopped around the internet and in stores for weeks and have found Rug Studio provides the absolute BEST prices. I especially LOVE the no tax and free shipping!
By Amy H.
Online help was great. Making my first purchase now.
By Eric
