This is our 2nd custom logo order from…
This is our 2nd custom logo order from RugsThatFit. Previous one was 3 years ago and it still looks great. Great customer service, communication and quick delivery!! Highly recommend!
By Jennifer S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
289 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom sized area rugs for the home and office. Custom sized all weather UV stabilized outdoor rugs, personalized doormats and logo mats for business. Durable and stain resistant. On trend colors and patterns in any size you want. Also available in sta...
RugsThatFit (rugsthatfit.com) has 289 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
289 approved reviews, newest moderated first
This is our 2nd custom logo order from RugsThatFit. Previous one was 3 years ago and it still looks great. Great customer service, communication and quick delivery!! Highly recommend!
By Jennifer S.
I placed my order for a custom rug and rug pad late on a Sunday night. Within minutes, I had a reply with additional questions from rugsthatfit, which I promptly answered. They invoiced me that night, and I paid the invoice. Within one week, we had the rug pad. Two weeks later, we had the custom rug. It is a thing of beauty, well represented on the website, and expertly serged. The rug was packed well (wrapped) in strong plastic, and arrived without a scratch. This has to have been one of the easiest and calming transactions for a custom product we have ever experienced. Buy with utter confidence from rugsthatfit, then buy again. These are the kind of people and businesses that earn our continued support by providing matchless services and products on a daily basis.
By Capitaine D.
The buying experience was excellent. Someone answered questions quickly every time and helped with recommendations for our space. Once purchased shipping required extra effort to get it to our area and to meet our window for delivery (twice). They helped in all three instances. We just now unrolled the rug and got it placed. It is beautiful. Extremely happy with our decision!
By KT
Fantastic experience great customer service
By Frank B.
I highly recommend this company. They are so easy to work with from the website to customer service. These are my go to gift for new homes and will continue to use them. Everyone who has received a rug from me loves!
By Sheryl B.
Perfect size and responsiveness!
By Ernest I.
Fabulous Experience! They helped me design the rug perfectly and it is the perfect size for our irregular front step!
By Elizabeth B.
Everything about this company rocks!!
By Chris