I found the best price
I found the best price. Shipping was fast. The office was closed when I tried to ask a question, so I left a message---AND my call was returned the next day! Thrilled with my purchase.
By Renee
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
I found the best price. Shipping was fast. The office was closed when I tried to ask a question, so I left a message---AND my call was returned the next day! Thrilled with my purchase.
By Renee
Beautiful rug! Fast delivery!
By Shelley
THIS COMPANY, RUGPAL, WAS GREAT TO WORK WITH WHEN ORDERING MY AREA RUG. COLOR DIDN'T MATCH SO I HAVE ORDER A DIFFERENT RUG.
By DAVID
High quality carpets and extremely quick shipping. Prices are great too.
By ddm of Louisville T.
I found the rug I wanted and even through it was bac ordered, I was kept up to date on its delivery. There's a wide selection to choose from and the pricing is very good.
By Janet
Super happy with my shopping experience on Rugpal. Customer service rep was knowledgeable and friendly. Answered all my questions and suggested new ideas I hadn't considered. Would definitely order from them again. Hope I like the rug as much as the buying experience!
By Deborah
I shop from a large selection of quality of rugs. I was very impressed with the website. I've recommended to my family. I can't wait to receive my order.
By Devon
Lots of rugs to choose from and very nice and easy to use website!
By Cecelia