Outstanding quality
Super quality at a reasonable price. Hard to find 1'10" x 6' runners but rugpal.com has them!
By Buffy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
Super quality at a reasonable price. Hard to find 1'10" x 6' runners but rugpal.com has them!
By Buffy
I ordered a couple rugs from RugPal, and got exactly what was described. The company was prompt in their shipment, the price was right, and the quality of the product was as expected. If needed, I will order from them again.
By Virginia
Nice selection of rugs, very quick shipping. We are very pleased with our purchase from Rugpal.
By Dennis
Was looking for a unique rug for my living room, had looked at numerous websites and couldn't decide until I found this rug. The colors are vibrant and it is exactly like the picture on the website. I will not hesitate to buy from RugPal again. Price was good and the quality of the rug is outstanding.
By Donna
I researched a specific area rug by reading many reviews on a few other online retail sites. Rugpal had the best price on my rug (with free shipping) and I was able to track my order after it shipped. My rug arrived in a timely manner and it was exactly as described. I love my new area rug! I'm very pleased with my purchase.
By karilee
Ordered the shavifah faux fur rug & its everything i thought i wanted & excatly how the site described it!!!! Soft & beautiful. Everyone loves it. RugPal forever has my business.
By candice
Every thing about it was correct. I like it very much. Thank you.
By Ted
After having difficulties with other on line rug companies I tried my last visit to RugPal and could not be more than happy I did. The customer service was great and they delivered the rug on time and in excellent condition. I would use this company again and highly recommend them.
By Larry