Great prices, easy to use web site, and rug shipped the very next day.
It was the best price we saw online. We are recommending rug pal to our friends.
By Catherine
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
It was the best price we saw online. We are recommending rug pal to our friends.
By Catherine
one of the best on-line experiences I've had!
By Ronald
Rugpal.com has a ton of choices, an easy checkout process, and fast shipping. I am very pleased with my experience.
By Allison
I am very pleased with the rug and with your prompt delivery.
By Billie M. C.
Had to return the original rug I ordered as it was too small in the new space than I had envisioned, exchanging for a larger size. Had emailed them for several questions on the exchange. Savannha took the initiative to call and help me out rather than just emailing back and forth. She also offered the companies promotion which was on website at the time and I did not know as I was ordering through a 3rd party. She was kind enough to offer the promotion discount and items to me. Very thorough with the process and efficient with the follow up. Thank you!
By Ida
Excellent pricing and selection of high quality rugs.
By Beth
This was my first order at Rugpal and so far Ive been quite impressed - with their selection, prices, discounts, quick delivery and the unexpected $25 Restaurant.com certificate with purchase.
By Deborah T.
So happy I found the RugPal web site. RugPal carried many hard to find rug sizes that I was looking for. The service was fantastic with shipment almost immediately after I hit submit. Definitely will use RugPal again and recommend them to friends.
By Nancy