My first time
I enjoyed my first experience , very helpful very attentive to your personal needs. I will always come back!
By Tina
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
I enjoyed my first experience , very helpful very attentive to your personal needs. I will always come back!
By Tina
Love the rug. It is as described. It arrived quickly.
By cynthia
Delivered on a timely manner, as described, very pleased customer!
By Salma
We were pleased with our rug purchased. After searching many sites for this specific rug, RugPal had by far the best price and the rug was in stock. I am very happy with the service.
By Tamara
please see above! Great, positive, smooth experience! Completely seamless!
By Ryan
The website has great selections and the communication has been effective. Will def order from rugpal again!!
By Yoski
RugPal has exceeded my expectations! I order products online on a daily basis. I'm a frequent Amazon purchaser & they set the service bar pretty high for online merchants. RugPal meets or exceedes their bar. I will definitely buy again from them & recommend RugPal to my friends & family.
By Carl
Love this rug. The feel is amazing. The picture shows it darker than it actually is. It is more of a cream background but still looks great
By Judy