rugs
nice company to deal with. Problems solved quickly. Would buy from them again
By very U.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
nice company to deal with. Problems solved quickly. Would buy from them again
By very U.
best price and no problems with shipping. Rug is beautiful
By brandy
Love the rug! Got it for a great deal during labor sale. It feels so lux and the entire order process was excellent!
By Lyndsey
Customer service is professional and responsive. She was able to answer all my questions and give advice.
By Amy
RugPal is an easy site to navigate. As an older person technology is not always my friend! From start to finish it was great! I even had a question regarding a discount and had a quick response and solution.
By Maria
Webb site was easy to navigate, products well presented and were as represented when received.
By Edward
I was nervous purchasing a rug online. Would it be soft and plush or rough and cheap? Would it have been rolled up for three years and I'd have no hope of getting the bumps out? I purchased an 8x10 Mohawk "Big Bloom" and am delighted. Great price, quick shipping. The rug is just as pictured, soft and plush, and flattened out pretty quickly. I definitely would buy from RugPal again.
By Jan
We purchased two rugs from Rugpal.com and couldn't be happier! The rugs were a great price and arrived on time. The rugs are both excellent quality. We love them! We are using Rugpal.com again to look for more area rugs. I highly recommend this company!!
By Tiffani