RugHereReviews of rughere.com

I have a charge on my credit card from your company. I do not know what it is for. Please advise asap!

I purchased a rug via express shipping on 05/17/25 and till this date no rug. And it’s for my nursery my baby is due any minute now and sadly rug never came in !!! I need a refund order 216737. Customer service is a joke

I ordered a rug for 154.80 including expedite shipping on 03/05/2025 and as of yet 03/27/2025 almost a month, no rug...Phone numbers are no good. Email either. Please, where is my rug, or my money. Please advise.

I ordered a steelers rug and just got a steelers foam rug that the logo was designed very clear to see. I have been trying to get in contact with them and they are giving out wrong numbers and not responding to the tickets for help. I need my money back, 200 dollars. And it was for my birthday on the 6th. Don't use them. Scam feelings

I made an online purchase and adjusted my purchase at check out to 1 Rug instead of 2. The system charged me for 2 Rugs rather than the adjustable to 1 Rug. Directly after the mistake to this purchase I immediately emailed Rughere requesting the adjustment to the over charge asking for correction to the transaction. I selected 1 rug and was charged for 2. On 8/27 I received my order and was ONLY shipped 1 Rug. THEY MADE THAT CORRECTION BUT kept my payment for 2 Rugs. 316.20 instead of 170.00. I have emailed several times and have called and left a message. The company has failed to respond to my issue by phone & by email. This happened on 8/10/24 and I’m still waiting a response and a REFUND. Please ADVISE

This is the worst purchase I have ever made. The picture is not what I received. I cannot use this as a rug. At best, a cheap looking wall hanging that I paid $99.00 for. Very disappointed.

At first I was quite angry because the delivered rug looked ugly. I contacted the customer service team to complain but they told me to unroll the rug and wait a while. After a few days, the rug was the same as on the website (before that, because it was vacuumed for transportation, rug was compressed and wrinkled). I'm quite satisfied with my purchase here and advise everyone to roll out the rug when receiving it so that it will soon return to its original shape.

After not receiving my rug Your team jump in to see where the rug was sent and made sure I received my rug It is very beautiful and is what I was looking for. Thank you