RPM - Tesla Aftermarket Acces.Reviews of rpmtesla.com

Said floor mats and bed liners in stock, they clearly are not. They also contacted me to pay more than 100 dollars in extra shipping charges. Will not reply to emails regarding shipping dates for items. Poor customer service. Also, they indicated one item was fulfilled in a shipment that was not there.

Pretended to have item in stock. They did not. I needed all weather floor mats for a trip and ordered from them specifically because they showed the item as "in stock". I was even going to drive 2h to pick up my order in person in order to save shipping time. Right before leaving I called to find out the status of my order: the item was out of stock and the best they could tell me is that they were going to get more "soon". No specific dates. Nothing. Very shady practices. Would not recommend.

Wish I would’ve saw the reviews before ordering. Paid for shipping to get the product I never opened but being forced to pay for shipping to return. On top of that, customer support takes 5 days to respond. Stay away.

They drop ship from aliexpress and charge double. If the item flys off your car after 5 months they claim it's been hit with a rock however the fake 3m fails. They will avoid responding to your emails. Do yourself a favor and just order from aliexpress. I will never order again from them and because they want to make it difficult for 100 dollar part I'll make sure to spread the word about them in the tesla community.

Customer service is a joke. Carbon fiber hood I’ve had for 2 years and now the clear coat is cracking and spider webbing. Was told something hit it……. Think I would have noticed. Don’t even waste ur $ or time to look at the site

Robot Carbon Fiber hood $2600.00 CAD 2 days after install started fading and clearcoat was getting cloudy. Owner wanted it destroyed and pictures taken before refunding me. Disputed Credit Card payment for damaged and defective product, also got refund Customs and import fees. ($600) WILL NEVER SHOP HERE AGAIN. Thanks Mark P

Very frustrating with my purchase. I bought side mirror caps for my tesla model x, the product was defective for a couple of reasons, it had finger print marks under the clear coat that made it impossible to wipe or take it off (the finger print marks only show in certain light conditions like direct to sunlight so it was difficult to identify this during initial inspection) second is the side mirror cap was too big. this caused paint scraping off my side mirror specifically when the side mirrors auto folded. This issue specifically wouldn't really show itself unless already installed. The company wouldn't send me a replacement unless I took it off and returned it without being damaged. They told me that the cap is prone to breaking when being removed. I requested they send me a new pair, and I would take it to a professional to remove my defective cap and install the new one, and that I would shoulder the cost of labor. However they said I would have to pay for a new set and return the old set then only they would refund me but also only if they were able to remove the older product unscathed. If it would have been damaged, I basically pad for 2 pairs and no compensation for the initial product that was defective anyway. Such a terrible experience.

Horrible horrible customer service! Called, texted and emailed. By the 3rd day I received a generic response. For the price of their products the quality should not be a problem. The carbon fiber emblems I bought would not stick to the car. No 3M backing. They offered to send me some tape??? Are you kidding me for $130 plus dollars you would think they would back there product and offer to send new emblems with 3m on them. I bought the carbon fiber mirrors and so far so good but now I am not trusting ordering anything more from them as I feel they won’t honor their product and the customer service is very poor. I would love to talk to a person on the phone but I guess they are too busy.