RPGSHOW.COMReviews of rpgshow.com

Response from RPGSHOW.COM· Nov 7, 2024

Dear Pamela, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience with our wigs. We strive to provide high-quality products that meet the expectations of our customers, and it is disheartening to learn that the wigs you purchased did not meet these standards. We understand the frustration you must feel, especially after initially enjoying the wigs for the first two weeks. Please know that your feedback is invaluable to us, and we take it very seriously. We will investigate this matter further to ensure that such issues are addressed and resolved promptly.  We apologize for any inconvenience this may have caused you and appreciate your understanding. If there is anything we can do to make this right or assist you further, please do not hesitate to reach out to our customer service team [[email protected]] .  Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in our products and services. Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Oct 30, 2024

Hi Dear, Thank you for sharing your feedback with us. We sincerely apologize for the experience you had with your recent wig purchases. Your satisfaction is incredibly important to us, and we are truly sorry to hear that the quality of the wigs you received did not meet your expectations. We understand your concerns regarding the strong smell that corresponds to your recent orders. This scent is caused by the use of styling potions by hairstylists during the styling process, and we want to assure you that this scent is harmless to the human body. We take your feedback seriously and will address this issue with our team to ensure that such instances are avoided in the future. We apologize for any inconvenience caused by the lack of coordination in fulfilling your request to check the hair before shipping and provide a photo. This oversight is regulatory, and we have taken steps to improve our processes to prevent similar occurrences moving forward.  We genuinely appreciate your loyalty over the years and are saddened to hear that your recent experiences have deterred you from making future purchases. We would like the chance to make this right for you. Please reach out to us at [[email protected]] so that we can address your concerns and work towards a resolution that meets your satisfaction.  Once again, we apologize for the inconvenience and disappointment you have faced. Your feedback is invaluable to us as we continuously strive to improve and provide the best possible experience for our customers. Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Oct 23, 2024

Dear Empress Lya,  We appreciate you taking the time to share your experience with us. I want to express my deepest apologies for the challenges you faced with the custom wig you purchased from RPGSHOW.  Please know that we take the quality of our products very seriously, and each cap size undergoes rigorous measurement and quality checks before being shipped to ensure they meet our standards.We truly value the feedback of our customers, and it deeply concerns us to hear about the issues you faced, including the odor and missing middle parts. To assist you in resolving the concerns you have raised, we have already reached out to you via email at [email protected]. Kindly check your inbox at your earliest convenience.  Your satisfaction is of utmost importance to us, and we are dedicated to ensuring that you have a positive experience with RPGSHOW.  Thank you for bringing this matter to our attention, and rest assured that we are taking all necessary steps to address and resolve these issues promptly. Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Sep 14, 2024

Dear Kerysa, Thank you for sharing your detailed feedback on your experience with the Wig RogerMedina018 from RPGSHOW. We genuinely appreciate your thorough assessment and constructive criticism, as they provide us with valuable insights to enhance our products and services. We are thrilled to learn that you found the quality of the lace on the wig to be exceptional. Your positive feedback highlighting the lace's lightness, seamlessness, and undetectability is truly encouraging for us. Rest assured, we are dedicated to maintaining this high standard of excellence in our lace quality. Furthermore,we assure you that our website has always utilized 100% real human hair, and there has never been any mixing of synthetic fibers. We also value your concerns regarding issues such as odor and entanglement. Ensuring that every aspect of your shopping experience with us is satisfactory is of utmost importance to us. To address these concerns promptly and effectively, we have already contacted you via email at [email protected]. We kindly ask you to check your email at your earliest convenience for further assistance. We sincerely apologize for any inconvenience you have experienced. At RPGSHOW, we are committed to providing exceptional customer service and ensuring that every interaction with our brand is a positive one. Your feedback is invaluable to us, and we are fully dedicated to resolving any issues you may have encountered. Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Aug 9, 2024

Dear Yvette, Thank you so much for taking the time to share your experience with RPGSHOW! We are thrilled to hear that you are satisfied with the customer service, timely delivery, and the quality of your wig. It warms our hearts to know that we could provide you with a product that met your expectations and brought you joy.  We are truly honored to have been a part of your journey, especially during such a challenging time. Your kind words and recommendation mean the world to us.  Thank you for choosing RPGSHOW. We wish you all the best and hope that your new wig continues to bring you confidence and comfort. Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Jul 12, 2024

Dear Paula, Thank you so much for your kind words!  We are thrilled to hear that you had a positive experience working with Tina and that our customer service met your expectations. Providing quick responses and clear communication is something we strive for, and we're glad to hear that it made your exchange process smooth.  We appreciate your feedback and look forward to serving you again in the future! Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Jul 12, 2024

Dear Gessie, Wow, thank you for sharing your amazing experience with us! We are thrilled to hear that our wig accompanied you on your trip to Italy and performed so well.  It's fantastic to know that it stayed on perfectly throughout your stay, requiring no extra maintenance. Your satisfaction is our priority, and we're delighted that our product added to the enjoyment of your trip.  Thank you for choosing RPGSHOW, and we look forward to providing you with more exceptional products in the future! Warm regards, Customer Care Team RPGShow

Response from RPGSHOW.COM· Jul 2, 2024

Dear Vivica, Thank you for your glowing review! We're thrilled to hear that you appreciate the top quality and customization options.  We take pride in being transparent about our shipping timelines to manage expectations effectively. It's fantastic to hear that you find our platform both honest and informative.  We truly value your continued support as a repeat customer and appreciate your recommendation.Thank you for choosing us! Warm regards, Customer Care Team RPGShow