Everything was very easy to do
Everything was very easy to do. Also the variety of shoes and styles were great. This is an awesome store.
By Brian B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
373 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product
ROVUX Footwear (rovuxfootwear.com) has 373 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
373 approved reviews, newest moderated first
Everything was very easy to do. Also the variety of shoes and styles were great. This is an awesome store.
By Brian B.
When the shoes that were sent were to small and the company responded immediately and took care of it
By Clark W.
First time user but very satisfy with way I was treated respectfully and great interest in making customer happy
By Juan C.
Great looking shoes, but I received the wrong size. Customer support was very helpful and responsive and they’re sending the correct size.
By Customer
I received a size too big and the customer service was so responsive, helpful, and understanding. I am so happy with how awesome the customer service is! Highly recommend this product. Thank you to the ROVUX team; you all are great!
By Julie S.
Rovux customer service has been fantastic!! First, I ordered the wrong size by accident. Second, when the shoes arrived a lace was broken. After contacting customer service I was sent a new pair of shoes in the correct size. Absolutely hassle free! Love Rovux!!
By Chris
The returns process was very easy and customer service is amazing. I love my shoes and am impressed with this company overall. I was a little apprehensive at first but I'm quite satisfied with my decision and will purchase again.
By Rasheid W.
Bought a pair of shoes from them online. Paid $129. Quality of the shoes fit more like a $20 price tag. soles of the shoes are plastic and will offer no grip on any surface. Sounds like you are walking in clown shoes. They look like athletic shoes online, however in reality they are anything but. Company refused to give a refund. They absolutely are in business for one time customers. They do a great job marketing a nice shoe design, however thats all they were. Nice to look at but horrible to wear. Since they will not refund me, I will never consider this brand again. Rovux Facebook page even said they offer refunds, but that was a total lie. After filing a complaint with the BBB, I understand why they have an F rating on BBB website.
By Bruce O.