Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
418 reviews
Rove LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rove Lab operates across Canada, the United States, Australia, and the United Kingdom, redefining how people experience furniture. Anchored by our sister brand Rove Concepts, we take a mad scientist approach to materials and structural innovation — merging high-fashion design with real-world functionality.We’re on a mission to reinvent what furniture shopping, delivery, and assembly should feel like. By removing trade-offs between quality, comfort, design, and cost, we’ve created pieces that outperform traditional furniture — at a fraction of the price.EASY TRANSPORTATIONOur vacuum-compressed designs make moving and delivery effortless. Compact packaging means fewer resources, smaller vehicles, and easier handling — customers can often take home a sofa or bed in their own car, no truck required.QUALITY AND COMFORTEvery piece is crafted with ultra high-resilience foam engineered to withstand compression without compromising comfort or durability. The result? Modular furniture that’s just as — if not more — luxurious and long-lasting than conventional builds.ENVIRONMENTALLY FRIENDLYBy optimizing packaging and shipping space, we significantly reduce carbon emissions and material waste. These efficiencies allow us to deliver premium craftsmanship and design while passing the savings directly to our customers.
Rove Lab (rovelab.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Product Satisfaction
By Santana M.
Response from Rove Lab· Jul 21, 2026
Thank you for sharing your feedback! We’re so glad to hear you’re satisfied with your Rove Lab piece. We truly appreciate you choosing us and hope you continue enjoying it for years to come.
Amazing! Got my order amended so I didn’t have to stress about missing or or wrong item being sent
By Amy W.
Response from Rove Lab· Jul 21, 2026
Thank you for your kind words! We’re so happy our team could help update your order and give you peace of mind before it shipped. Making the experience smooth and stress-free is exactly what we aim for. We appreciate you choosing Rove Lab.
Top notch product that arrived on time, was very easy to set up and so far has certainly been a product we really enjoy! Some of the zippers were a bit harder than expected to install. It’s better than a traditional bed frame in that it adds more comfort, you can’t stub your toes and less movement of the bed frame… I’d recommend this.
By james L.
Response from Rove Lab· Jul 21, 2026
We’re so happy to hear you’re enjoying the comfort, easy setup, and thoughtful design of your new bed. We appreciate your feedback about the zippers, as we’re always looking for ways to improve, and we’re glad the overall experience has been such a positive one. Thank you for recommending Rove Lab!
It’s one thing to have a great product that looks good, is comfortable, and feels like it will last a long time (talking about my Rove.lab S8) but it’s even better when the company behind matches its great experience! The team at Rove.Lab has been extremely helpful and you can tell they really care. From the detailed message on the box, to the way the fabric feels. It’s been nothing short of extraordinary!
By Mark
Response from Rove Lab· Jul 21, 2026
Thank you for such a wonderful review! We love to know that the S8 has delivered not only the comfort and design you were looking for, but also the full Rove Lab experience. Every detail, from the materials to the packaging and customer care, is thoughtfully created, so it means a lot to know those details stood out to you.
The M1 Outdoor Sectional has become the centerpiece of the space. It gave our patio the clean, minimalist look we were going for. Assembly was also much easier than I expected. The fabric feels durable, and after a few rainy days it's held up really well. It still looks great and has been easy to keep clean, which is important with a busy family. The delivery service was pretty efficient too! It came a few days after the order was placed!
By Cece C.
Response from Rove Lab· Jul 21, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that the M1 Outdoor Sectional has become the centerpiece of your patio and helped create the clean, minimalist look you were going for. We designed it to bring together effortless style, comfort, and durability, so it means a lot to hear that it’s been holding up beautifully through everyday family life and changing weather. We’re also glad the setup and delivery experience were smooth. Thank you for choosing Rove Lab. We hope you continue enjoying your outdoor space for many seasons to come!
I had a great experience with Rove Lab. I received an item with an issue and their customer service team was quick to respond and very helpful throughout the whole process. They made everything so easy and resolved the problem without any hassle. I received my replacement item today and I am very happy with it. It’s not often you come across a company that truly cares about its customers and provides such excellent support. You deserve more than 5 stars. I would give 100 if I could. Thank you, Rove Lab, for the amazing customer service. I’ll definitely recommend you to others. 🌟🌟🌟🌟🌟
By Vicky B.
Response from Rove Lab· Jul 13, 2026
Thank you so much for sharing this amazing review! We’re thrilled to hear that our team could make the process seamless and get your replacement to you quickly. Hearing that you felt cared for and supported is exactly what we strive for at Rove Lab. Your trust and recommendation mean the world to us; we’re so grateful to have you as part of the Rove Lab community!
Great product, definitely worth a purchase, here’s a review from a rEaL PErsoN, not some bot. Super easy setup, really impressive fabric, stands up to spills, wet dog, even a cut on my leg that left blood was easily wiped up. The couch cushions out of the box are a little bit light on stuffing for my taste, I ended up taking the removable inserts from the seat cushions, packing them into the back cushions and pillows, then filling the seat cushions with memory foam chips from Amazon - now the thing is suuuper plush to sit on. It’s no Cozey or Komfi, but there is serious value here that won’t leave you needing more. Gets the job done for a great price. Great experience working with customer support. Took a bit more than 24 hours to connect with a CSR but ultimately they were empathetic and made sure to handle my request to full satisfaction. If the couch fits your budget in an attractive way, just get it, certainly a solid and proper product. If you need something with “bones”, integrated cushions, more support, etc, be prepared to spend more than 2x the money.
By Alex S.
Response from Rove Lab· Jul 13, 2026
Thank you for sharing your experience! We’re so glad your couch has stood up to everyday life, from spills to pets, and that you were able to adjust it to your perfect comfort. We also appreciate your kind words about our support team, it’s always our goal to make sure every customer feels taken care of. Thanks again for choosing Rove Lab!
I ordered my M1 sectional from amazon. When I received it the Armless piece unfortunately didn't expand properly. I reached out directly to arove Lab's customer service and within a week my claim was handled and a replacement was shipped without any issues. What a great purchase and awesome customer service!! Thank you Rove Lab!
By Ariana B.
Response from Rove Lab· Jul 13, 2026
Thank you so much for sharing your experience! We’re glad our team was able to quickly resolve the issue with your armless piece and get a replacement to you without any hassle. It means a lot to know you’re enjoying your M1 sectional and that our service made a difference. Thank you for trusting Rove Lab!
