Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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457 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Routine Wellness is listed under Hair Care & Styling.
Routine Wellness (routinecos.com) has 457 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
457 approved reviews, newest moderated first
UGHHHHHH, this was supposed to HELP with hairloss, it has totally made my hair thinner and it is falling out even more!! What a load of crap they are selling! Being over 50, hair starts thinning anyway, adding this product and it has made my hair soooo much worse!! STAY AWAY!!!
By Beth C.
My hair started to fall out in clumps while using these products. Customer service at Routine insisted I keep using them even after I explained that it made the issue way worse. Also made my hair very dry and unmanageable. She finally agreed to send shipping label to return products so I could get a refund. I sent them back 3 weeks ago, I have the tracking number from the post office to prove it. I have yet to receive a refund.
By Regina M.
Read the small print..They ship overseas, but don't accept any returns fron overseas..Not fair business
By Ellie S.
Zero star rating! This shampoo and conditioner only dried out my hair and made it thin more. This company is a scam. Buyer beware. I asked for a refund and they would not even consider it. Very expensive and it takes a lot of shampoo to even get it to lather and cover your hair.
By Kimberly G.
I have been using this shampoo and conditioner for around 2 years. At the same time I switched from coloring my own hair to having it done at a salon. I don't know which one made the difference but my hair is definitely thicker than it was a few years ago.
By Laurie Israel A.
I would give 0 stars if I could. I used Routine Shampoo and Conditioner exactly this they said to use it. They said use it for at least 4 months to see any real results. I used it for almost 6 months and I think my hair is more thinner now than when I started using it. It really isn't worth the price you pay for it. I researched and read all the reviews but I think most of the reviews were planted (fake). Be warned, stay clear!
By Pamela M.
I absolutely LOVE the sexy Sadie body lotion. Period. It left my skin nourished for two days with each application and the scent is amazing. I purchased the deodorant stick and again the scent is lovely but it stained my white tops so best to wear with darker clothes, otherwise, also a fabulous product. My only problem is finding the lotion as I travel around Vancouver island! If anyone has tips please share! Trying to find the lotion 😁
By Denise E.
you are invoice amazon accepte?
By shahab K.
