Routine WellnessReviews of routinecos.com

Bought the shampoo and conditioner, waited ages to arrive if I had known it was from USA I would not have bought. This does not thicken hair but leaves it coated and my hair felt heavy and dirty, requested a refund they wanted me to return so packed it up. £20 to return I think not. Avoid at all costs.

Priducts do not work big scam. Asked to return them they said yes, but refuse to give a return postage. Say to post to American address where it costs more to return than the products and they know this! My hair fell out even more using their products!!! SCAM AVOID!

I have been using Routine for about a year now. I'm almost stupidly, due to my past dv, coercive relationship, believing that some day, my hair WILL stop shedding if I keep using Routine, I believe you Routine, you wouldn't lie to me!...Most of the reviews give great comments after all, right...?? However, my hair has gotten worse, much worse!! Especially when I put the conditioner on, big clumps between my fingers and tears falling down my face! Yet here I am, still hoping, praying that it will work!! I have actually cancelled my subscription now. Heartbroken UK customer :(

I'm 61.. gone through the menopause... got a full head of coloured hair and moulting like a dog. I've tried loads of shampoos conditioners and serums and nothing stops the shredding and by saying it thickens your hair I've found it just coats your hair making it feel thick but it's not a nice look or feel... it's left feeling like it needed a good wash....I'd given up and then saw Routine advertised....with nothing to lose I ordered the Rosehip Shampoo & Conditioner. I'm on my second bottle and I love it. They are both very thick and creamy. My hair actually shines and my frizzy ponytail is starting to look quite nice. I've also noticed I don't have to wash my hair as often...it feels cleaner for longer. The only downside is the price and the hair shredding hasn't stopped but I'll give it time and see what happens.

Disappointed ☹️ I read reviews thinking this was the answer to my shedding thinning hair but alas it’s not working for me. A lot of money wasted

The description of the shampoo & conditioner (coconut & vanilla for thinning hair) mentions only the good ingredients. Only when you read the bottle are the chemical components mentioned and only in the accompanying leaflet do they say that it might have a drying effect on some hair. I would not have bought it had this been mentioned up front. Have only used it twice carefully following the instructions & my normally smooth & shiny hair is so dessicated & brittle that I struggle to get a wide toothed comb through it. I will not be doing any more damage by using it again. The smell is nothing like coconut & vanilla and I find it decidedly unpleasant. Expensive mistake -lesson learned.

This was my second order from this company. I do have a lot of new hair growth, so I feel like the product is good. However, the customer service is lacking. I ordered a shampoo and conditioner and there was absolutely no packaging in the box and the lids arrived damaged. Customer service were not helpful and offered me a $10 coupon to use towards my next order. But this would be in the form of a voucher code so could not be combined with other discount offers. I asked for a $10 refund to be applied to the order that was damaged and that wasn’t possible either but they were “SO SORRY” customer service needs to learn that actions speak louder than words. Not sure I will order any more to be honest. This has left a bad taste in my mouth.

I stupidly bought the shampoo and conditioner going off the review, which i never usually do. Huge mistake! This is by far the WORST products I've used on my hair. The shampoo literally strips all the colour from your hair and leaves it in a mass of knots. I used the shampoo for 3 weeks because I stupidly thought you need to give it time, and trust the process. Basically, by doing that, I have lost more hair in 3 weeks, than I have in 3 months. It does NOT encourage new growth, nor does it leave your hair "thick and full". My hair resembled matted, dry pile of straw, which when you try to brush it, huge clumps of hair came out. It not only strips the colour from your hair, it strips the natural nutrients. Save your money and put a natural oil into your scalp! Overpriced waste of money and the bottles are not that big either.