RoundPoint Mortgage Servicing LLCReviews of roundpointmortgage.com

Horrible Horrible company. I absolutely hate that my original mortgage company sold it to them? They never answer their phone and customer service is egregious.

Crystal was so helpful!!!

The representative knew exactly what I needed to do.

Andy was just great! She helped me figure out that our loan paperwork was going to the property address which is not our address so we didn't know about the loan being sold to you. She helped me set up the account and find the tax info I needed.

I spoke with Alex and he was very knowledgeful, was willing to dig in the problem and make sure all issues were resolved. The lady I spoke yesterday was awful. She was overbearing and did not listed to me at all. I am so glad I spoke with Alex today.

Alex was comforting and knowledgeable...Kudos! Service with a smile...I haven't had in a long while..Thank You Alex!!!!

The individuals I spoke with were very helpful and understanding of my questions and issues. Angela & Rhonda thank you for the assistance!

Laura was exceptional. She went above and beyond to make me happy. Your IVR is horrible and has no means to transfer to an associate. I was very frustrated when she answered, but I was very happy and satisfied when I ended the call.