Poor communication
My investment shows it is half of what I deposited and no body can explain why
By John C.
Monday, November 9, 2026 · Customer reviews of US businesses

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319 reviews
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Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.
Rosland Capital LLC (roslandcapital.com) has 319 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
319 approved reviews, newest moderated first
My investment shows it is half of what I deposited and no body can explain why
By John C.
Martin Snow was cordial, and knowledgable. It just takes longer than I think is necessary.
By Ralph E K.
Brian is the best!! Very personable and knowledgeable. No hard sell but leads the costumer for a deal that makes sense. I don’t note dates that Brian reached out.
By Bettsy M.
Good communication and service
By Daniel K. & Anne E. M.
Great customer service!
By Kimberly
I met Heather Ho on the phone approximately ten years ago when I called Rosland Capital to inquire about possibly purchasing some precious metals to round out our financial portfolio. Heather was the epitome of professionalism. I was extremely impressed by her knowledge and her willingness to teach me what I needed to know as I considered venturing into a new investment opportunity. Over the past 10 years Heather has repeatedly amazed me as she continues to demonstrate her commitment to her customers. If I call Heather with a question or need help, she always returns my call even if is long after her normal workday. I appreciate Heather as she has never left me hanging. Heather is kind and patient and always willing to freely share her knowledge. She is the best of the best!
By Mary W.
Response from Rosland Capital LLC· Jun 14, 2023
Thank you for sharing your long-standing experience with Heather Ho at Rosland Capital. We appreciate your loyalty as a customer and the opportunity to serve you over the past ten years. We are thrilled to hear that Heather has consistently impressed you with her professionalism and knowledge. Providing exceptional service and being willing to educate customers is something we strive for at Rosland Capital. We will make sure to pass along your appreciation to Heather, as your kind words serve as a testament to her outstanding work. If you ever have any further questions or need assistance, please do not hesitate to reach out to Heather or any member of our team. Thank you for your continued trust in Rosland Capital. We appreciate your business and look forward to serving you for many more years to come. Warm regards, Rosland Capital
Elizabeth Lund has helped me and my mother with our precious metals purchases a couple of times now. I highly recommend her. She’s pleasant to work with, knowledgeable of the products offered and sensitive to our needs.
By Paulette D.
Response from Rosland Capital LLC· Jul 6, 2023
Thank you so much for taking the time to give us a review on your experience with Elisabeth. She will be delighted to hear that you had such a positive experience. Warmest regards, Rosland Capital
John, was professional - kept his word - thank you all.
By David