SCAM
SCAM! Never received part of my order and the part I did receive was faulty. The phone number does work and the address listed isn’t real. BBB stated the company operates out of Singapore.
By BB
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RoseToyOfficial.com is the official website for the rose toy. We design, manufacture, wholesale and retail rose-shaped vibrators for women. We believe that a safe and quality adult sex toy not only promotes your interest in sex, but also helps to improve the relationship between partners, so that both partners can better experience the pleasure of sex.
Rose Toy Official (rosetoyofficial.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
12 approved reviews, newest moderated first
SCAM! Never received part of my order and the part I did receive was faulty. The phone number does work and the address listed isn’t real. BBB stated the company operates out of Singapore.
By BB
Starting to feel like this is a fake site, not returned any of my messages will be claiming money back through PayPal. DO NOT USE THIS SITE
By MD
I heard alot about the "rose" and was curious to see for myself. It met my expectation and more. Customer service is FAST and GREAT!!! I don't think you will be dissatisfied or disappointed.
By Vivian P.
Scam. The “headquarters” listed on their website is nothing more than an apartment complex located in New Mexico. No way to change or cancel order without emailing only to never hear back from them. Lesson learned. Don’t waste your money.
By Elizabeth
Response from Rose Toy Official· Mar 7, 2022
I am sorry to hear that. May i know your order number to check? I checked with our database, all the refund were issued within 24 hours by our billing department. I appreciate you to give me your order number, i will look further into this matter. Here is our warehouse address, 30 Executive Avenue, Edison, NJ 08817, USA