rosegarnet.comReviews of rosegarnet.com

Response from rosegarnet.com· Feb 10, 2026

Hi Rayma, We’re very sorry to hear about your experience! We also want to let you know that we would be happy to waive the restocking fee for you. We recently implemented that fee because, unfortunately, we were seeing a high level of return abuse, but we never want it to negatively impact customers who are simply trying to return an item that didn’t work for them. Please reach out to us at [email protected], and our team will take care of this for you. We truly appreciate your feedback and the chance to make this right. - The Rose Garnet Team

Response from rosegarnet.com· Oct 22, 2025

Hi Kathy, We’re truly sorry to hear about your experience with the Juliet Wireless Bra. Your comfort and satisfaction mean so much to us, and it’s never our intention for a customer to feel disappointed. Our team would have been more than happy to assist with a replacement or full refund if we had been contacted within the return and exchange period. Unfortunately, it’s now been seven months since the purchase, so we’re unable to process a return or refund at this time. We also want to clarify that the Juliet Wireless Bra is designed primarily for comfort and everyday wear, not as a sports or high-support bra. Its goal is to provide light lift, softness, and wire-free comfort — ideal for relaxing, lounging, or low-impact days. That said, we absolutely value your feedback—it helps us continue improving our products for better fit and durability.

Response from rosegarnet.com· Sep 13, 2025

Hi Lesley, we are seeing that your item was marked as delivered, but it may have been delivered to the wrong address or there was an issue with the carrier. I am sorry for the issues you have experienced but according to our records, a full refund was processed yesterday 9/12. Please allow 3-5 business days for the refund to be reflected back to your original payment method. If you need any further assistance, please email [email protected]. Sincerely, Rose Garnet Manangement

Response from rosegarnet.com· Jun 8, 2025

Hi, we are very sorry to hear about your poor experience and issues with your order. I am reaching out to you directly for more information regarding your order to look into it personally. Sincerely, Rose Garnet Management

Response from rosegarnet.com· Apr 10, 2025

Hi Dotti, were you unhappy with your purchase? If so, please let us know and we will be happy to assist you. We do sell other a few other brands of bras, as many companies do, BUT we also have our own bras manufactured as well. Sincerely, Rose Garnet Management

Response from rosegarnet.com· Mar 11, 2025

Hi Jodi, I’m sorry to hear about your frustration. According to our records, your order was placed on March 7, which was less than four days ago. As noted on our website, delivery typically takes between 5–10 days. Additionally, I don’t see any record of contact with our customer support team. If you need assistance, you can reach them anytime at [email protected]. I will reach out to our customer support team to gather more information regarding the tracking of your order and have them follow up with you directly. Thank you for being a valued Rose Garnet customer—we truly appreciate your continued support as I see this is your third order with us. Best, Rose Garnet Management

Response from rosegarnet.com· Feb 20, 2025

Hi Barbara, We are very sorry to hear of your bad experience and the delay in shipping. We will be looking into this immediately to investigate what caused the unusual delay. I see that you received a partial refund from our customer support team but I would be happy to offer you a full refund for the unusual delay. Sincerely, Rose Garnet Management