Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
448 reviews
roomvu.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
roomvu.com is listed under Media & Information in san fransisco.
roomvu.com (roomvu.com) has 448 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
448 approved reviews, newest moderated first
Arya! Help me work through the system. Amazing support. Can’t wait to try a couple of new features that he pointed out. Thank you Arya
By Shontoya S.
Response from roomvu.com· Jun 11, 2024
That's fantastic to hear! I'm glad Arya provided you with amazing support. 🙏🏼🙂
Rick was amazing. Answered all my questions. Got me account back on tract. Text me to remind me of our conference call.
By Eric T.
Response from roomvu.com· Jun 11, 2024
That's wonderful to hear! It's great that he went the extra mile by reminding you of your conference call via text. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
This was an exciting idea for my business. The sales guy was great and my recent support call with Fay was excellent. I did have two “onboarding” meetings with a guy who shouldn’t really work for this company. Absolutely no motivation, no customer service skills and lazy!! Fay has redeemed the company for me & deserves a raise! A good employee is worth a million these days!! Thanks Fay!!
By Sandra Luna - Real E.
Response from roomvu.com· Jun 11, 2024
I'm glad to hear that your overall experience with roomvu has been positive, particularly with the sales team and Fay's excellent support. However, I'm sorry to hear about your negative experience during the onboarding meetings. Your feedback is valuable, and I'll make sure to pass it along to the relevant team for further review. It's wonderful to hear that Fay's exceptional service has redeemed the company for you. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help!
Rick from Roomvu provided exceptional technical support for my marketing plan. His extensive knowledge and helpful attitude made the process smooth and efficient. He went above and beyond to address all my queries and ensure I fully understood the platform's capabilities. Rick's assistance was invaluable, and I highly recommend him for anyone seeking expert technical support. Very happy with the service.
By Sandra T.
Response from roomvu.com· Jun 11, 2024
Thank you for sharing your positive experience with Rick! Your recommendation speaks volumes, and I'm glad you're very happy with the service. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! 🙏🏼🙂
It was a good experience Arya helped me great
By Ashik J.
Response from roomvu.com· Jun 11, 2024
I'm glad to hear you had a good experience and that Arya was able to assist you greatly. 🙏🏼🙂
Arya was amazing. He walked me through how to correct my issue.
By Linnea L.
Response from roomvu.com· Jun 11, 2024
I'm thrilled to hear that Arya was amazing and able to walk you through correcting your issue. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!
Very knowledgeable and patient!
By Jacqueline M.
Response from roomvu.com· Jun 11, 2024
It's great to hear that you found our team to be very knowledgeable and patient!
I appreciated Rick's willingness to take his time working through my issues, explaining each step along the way, and helping me feel seen and heard. I would work with him again when I have an issue!
By Matthew T.
Response from roomvu.com· Jun 11, 2024
It's fantastic to hear about your positive experience with Rick! We greatly appreciate your feedback on his dedication to resolving your issues patiently. 🙏🏼🙂
