So far not so good
So far not so good. we booked a stay for out 10th wedding anniversary. I was very clear that I did not want to tour on our anniversary so she booked the day after at 9:30 and I confirmed before paying. then I called and confirmed AGAIN a couple weeks later. just paid my balance and received my confirm email...they booked my timeshare for my anniversary early morning. Even though they requested the change of date he said they may be booked but he'll request it completely un apologetic and no acknowledgment that the mistake was on THEIR end. PLUS didn't find out that the tour is 20 minutes away from hotel with no transport until after paying the non refundable deposit over the phone! I've never been on a tour that wasn't in the hotel itself or they didn't provide transport. now we will be paying for an uber there and back so may as well have booked another hotel full price. That's not how you sell timeshares people!!!
By Nicki P.