Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
219 reviews
RolifeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rolife, a sub-brand of ROBOTIME, is a lifestyle brand centered on DIY miniature kits and trendy toys. Founded in 2017, Rolife turns everyday moments into beautifully crafted miniature worlds. It invites people of all ages to slow down, create with care, and rediscover the joy of imagination. Guided by its motto “Building Things to Life,” Rolife brings together a global community of makers, dreamers, and families who find beauty and meaning in the art of crafting.
Rolife (rolifeonline.com) has 219 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
219 approved reviews, newest moderated first
VERY LEGITIMATE, and they sell a lot of products, material is very durable and very cute, no problem at all while shipping worldwide
By Ash
Response from Rolife· Mar 26, 2025
Thank you very much for your compliments, we will continue to provide better quality products and services.
Very easy selecting, ordering, and mailing. Did not take long at all for each step. Will be ordering again.
By tonydpowell
Response from Rolife· Mar 26, 2025
Thank you very much for your compliments, we will continue to provide better quality products and services.
Really like putting them together and watching them take shape.
By CS
Response from Rolife· Mar 26, 2025
Thank you very much for your compliments, we will continue to provide better quality products and services.
Terrible service and returns policy
By Mrs cheryl M.
Response from Rolife· Mar 26, 2025
We are very sorry for the inconvenience caused to you. If you have any questions about assembly or replacement of broken parts,Please contact our Customer Service Team at [email protected] with details. We are happy to find a solution for you!
Love what I buy from you, perfect thank you.
By Mo
Response from Rolife· Mar 26, 2025
Thank you very much for your compliments, we will continue to provide better quality products and services.
Suuuuuuuuuuuuuper lange levering!!! Eerst verschillende mails moeten sturen vooraleer ik een reactie/antwoord kreeg op mijn schrijven! Track&trace links (tot 2 keer toe) werken niet!!! Klantendienst helpt je niet echt verder!!! Aan de reactie op mijn review merk je dat ze totaal naast de kwestie antwoorden, wat niet anders was in het mailcontact dat ik met de klantendienst had!
By Isabelle S.
Response from Rolife· Mar 26, 2025
We are very sorry for the inconvenience caused to you. If you have any questions about assembly or replacement of broken parts,Please contact our Customer Service Team at [email protected] with details. We are happy to find a solution for you!
I built a Christmas globe music box and had some issues with it. The music would stop playing very quickly and the globe wasn’t tightly fastened. Numerous emails back and forth did NOT resolve the issue. They did offer to replace the motor but this would have meant tearing apart the music box which would have destroyed it. Fortunately, my handy husband solved both problems satisfactorily. I was VERY disappointed in the support from this company.
By Millie H.
Response from Rolife· Mar 26, 2025
We are very sorry for the inconvenience caused to you. If you have any questions about assembly or replacement of broken parts,Please contact our Customer Service Team at [email protected] with details. We are happy to find a solution for you!
The detail is exceptional. Easy to follow instructions. Spare parts provided for the fiddley bits. I absolutely love the Book Nooks.
By Emma D.
Response from Rolife· Mar 26, 2025
Thank you very much for your compliments, we will continue to provide better quality products and services.
