Still haven’t received my order yet…
Still haven’t received my order yet from 10/7
By Cathleen K.
Sunday, November 8, 2026 · Customer reviews of US businesses

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30 reviews
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Rofielty is a premier factory-direct manufacturer specializing in high-quality, custom-made cushions for every corner of your home. By operating our own production facilities, we bypass the middleman to deliver bespoke bench cushions, window seat pads, and outdoor furniture solutions directly to American homeowners. Our mission is to combine traditional craftsmanship with modern customization, ensuring every product fits your space—and your lifestyle—perfectly.
Rofielty (rofielty.com) has 30 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 9 reviews with 1 star · Clear filters
Still haven’t received my order yet from 10/7
By Cathleen K.
Wrong color, it’s not water resistant and definitely not marine grade. It’s junk
By Kenneth W.
I ordered a cushion and received a “ shipping notification “. I didn’t receive my order so I called 2x, emailed 4x and NO RESPONSE. Buyer beware. Very frustrating
By Kenneth W.
Have not received product. It's been extra long. I emailed asking what up. Got no reply. I have no tracking info? What's up with my order?
By Mark E.
Never received order
By Gregory T.
As of 7/29/2026 I have not received my order. I sent an email to ask what happened. The response was it was delivered July 16 2026, there was no signature of delivery and no picture of actual delivery.
By JACQUELYN
I’m waiting on my refund because my order was cancelled.
By David S.
When I placed the order online, there was no place to add a different shipping address separate from the billing address. Therefore, I had to write a separate email to ask to please send these two items to a different address than the billing address and my email was acknowledged. However, when the two items shipped, they were shipped to the billing address anyway!! Now I have to find someone in Florida to send it to me here in Colorado. The only remedy the company offered was to reimburse me for the second shipping costs which does not cover the delay and frustration! In addition, after placing my order, I received an email stating that one of the fabrics that I selected was discontinued and to pick another fabric. This was very frustrating as I spent a significant amount of time selecting just the right fabric. This should not have happened if the website was updated appropriately. I will not be recommending anyone to this company.
By Carol