Rusty Route TransportReviews of rockyroadsautotransport.com

This company is full of scam artists. First they quote you a rate that beats all others. Next the confirm with you a “pick-up” date to collect your car which I had done WEEKS in advance. Then the phone-tag game comes into play, where you connect with them, tell you there is a driver available but they want FOUR TIMES the amount that the company quoted you at. They say they’re “trying” to find a better rate, when in reality they’re probably getting off the phone with you and trying to get another sucker on their hook. I waited until one month later from the date from when my car was supposed to be picked up before I pulled the plug and asked for a refund. Thankfully my deposit to reserve a spot wasn’t a crazy amount, but it was like pulling teeth to try to get it back. They try to defend themselves saying “we called you this day telling you that we had a great deal with a driver, but you didn’t pick up”. As if I can’t go back into my recent missed calls on my smartphone to check whether they had called on that date; guess what, they hadn’t. In all, avoid this company, it’s frankly not a company, it’s a front for STRAIGHT UP THEFT.

I booked transportation for my car with my credit card. This company kept my deposit, falsely claiming that they would pick up my vehicle. No truck ever arrived. When I disputed this, they said that they would refund my deposit but charge me twice the deposit amount for cancellation. They never had any intent of coming. This is a complete scam. Avoid this broker/carrier unless you want your money taken without any service provided."

Scam. Same experience. Lowball quote, down payment for about a third. Really polite and communicative upfront. Then on the day they’re supposed to pick up my motorcycle the unpaid cost jumped from $900 to $3000. Then they did me the “favor” of not charging me an additional cancellation fee, and just keeping my down payment of $380. Straight up breach of contract. They either hook you into paying a ton or get to keep your down payment for no work. And good luck suing them in a venue in Chicago where their company is located. In the very best light, they are undervaluing the quote to get you in the process. From a cynical perspective they are straight up thieves. Very polite on though phone though.

Typical bait and switch! I called and got a quote to transport my car from Montana to Arizona. They gave me a quote for about a third the cost of the major carriers but would require a $200 nonrefundable deposit. I turned them down and did some research on this company. Sounds like a very sketchy company. Couldn’t find reviews of them anywhere else. BEWARE!

I enjoyed working with Justin Collins from Rocky Roads Auto Transport. He communicated very well and responded promptly. Unfortunately, I did not get a chance to get a load booked due to customer deciding not to move forward with transporting their vehicle. But, I will definitely look to Justin for my next load!

I had a great experience with this car transport company. They were extremely quick in arranging and completing the transport, and they kept me informed with regular updates throughout the entire process, which gave me real peace of mind. My vehicle arrived in perfect condition with no dents or issues at all. The team was professional, reliable, and easy to work with from start to finish. I would definitely recommend their service to anyone looking for a smooth and hassle-free car transport experience.

I am so happy with their work. They answered my every question and completed my shipment. I was really worried due to trends happening in the market but Rocky Roads proved themselves legit and i am using my car now. Great company and great communication.

I shipped my vehicle with Rocky Roads Auto Transport from MO to CA. The car was standing at my parents home so finally i decided to bring it home. They allowed some belongings as well and i was able to put some stuff in the vehicle that i shipped along. The services were really good.