RocksboxReviews of rocksbox.com

This is a scam operation. They send you junk jewelry for a few months, then quit sending it and keep charging you monthly. They make it impossible to cancel the service. You need to change your card number to end it. There is probably a good class action suit here.

I got into this because of a "free" one-month credit. I received my pieces and they were underwhelming, but I decided maybe I would buy one and return the rest. I got charged twice and I thought ok great I have $42 in credit that I could use towards a purchase from the set I received. I learned just now that those $21 credits do expire and you are screwed over if you don't use those and they will NOT refund you. They keep referring to the T&Cs and will not even offer any money back. Please stay away from this subscription company as they will take your money for subpar jewelry pieces you won't even be compelled to use. *update* I just sent back my pieces because they said I need to have it returned before March 15 to avoid being charged the monthly fee again. I just got a letter confirming that my membership has been cancelled, but I did notice something in the email that is VERY MISLEADING, in connection to their T&Cs that they kept referring to when I was demanding for a refund. “$21 monthly credit TOWARDS purchasing jewelry from your rental set” WELL they leave out one important detail - credit does not roll over after a month and if you don’t buy anything from the set, you can kiss that $21 goodbye. Stay away!

I won a free 30 day trial subscription for rock box on afterpay. I received my first and only box it wasn't my style of jewelry at all so I returned it and canceled before I got charged for it. Well they ended up charging me alittle over a month later and sending yet another box of jewelery (not my style)

Strange subscription box company, selling jewelry uglier and lower-quality than Shein for a 100x markup. If you look rich, anything looks expensive on you, and if you don't, the jewelry Rocksbox prices at $100 looks less than a cent. Rude customer service, too. Lots of problems with their swap.

Tried it once and heavily regretted it! Terrible customer service response and they WILL not refund me! Cheap and broken pieces of costume jewelry. They ought to be bankrupt!

I was never given the chance to review my set or swap out the pieces for something I would actually wear. I was so disappointed when I opened my package that I physically cried!! The jewelry pieces picked out for me are so hideous my grandmother would throw up. This company obviously hires stylists that either hate their job or have no clue on how to style or listen to their clients requests. During the style profile I specifically only selected ring stacks as a trend I faithfully follow. The stylist assigned to me paid no attention whatsoever to my style profile & also did not listen to me when I specifically requested at least one ring or 3 rings I DID NOT REQUEST earrings that are so big & gaudy that my ear lobes would hang to the ground. This subscription isn’t worth wasting $21 a month,

They are absolutely unhelpful. I tried to cancel my membership literally 2 seconds after I accidentally placed an order, and all they said was that they did not "catch it" in time, so now I am stuck with a package of things I didn't want that I have to return. And you cannot even officially cancel until you return the last package you got, so if you can't return it in time you just will continue to be charged. Literally the worst.

Absolutely do not sign up for this. Its a 90% cheap costume jewelry you can get at any mall for a fraction of the price. They charge you $21 a month for a subscription, the credit only goes toward the 3 items in your box and not toward a new box (for the 3 items that aren't brass I tried to get) and the credit only lasts a month. Credit doesn't rollover, its just gone if you didnt get items you liked that month 0/10. Complete BS. I do not recommend.