RockMerch.comReviews of rockmerch.com

Gave me the wrong item, when I asked for a refund I had to fight to get my money back when they kept insisting they'd give me a "store credit" instead. After multiple emails of back and forward, they finally did but it shouldn't have taken me that much hassle for an incorrect item.

Horrible Never heard from them at ten days after My order. Don’t reply to emails or phone calls. So disappointed.. I ordered for Father’s Day 2 weeks before and still no idea where my order is. Don’t waste your time or money here. They claim they have been emailing, yet I have checked junk, spam and inbox folders and nothing. I sent four emails and made two phone calls. Oh, and I was charged twice on the same order in different amounts!!!there is no problem with my email. I received a confirmation saying my order was received and I would be alerted when it was shipped. You have my email from the many emails I sent inquiring about the charges and the shipping.

The order was placed on June 1, label was created on June 6, but package was actually shipped on June 13. I would say this is terrible experience. Unfortunately, this site do have tendency to have around 2 weeks handling time. The funny comment is that I still didn't get any answer on my yesterday email question about actual shipping date while it took only 1 hour to get reply here. So they can if they want. Still have some hope about next orders then.

Took forever to receive order. Delivery time is abysmal. Ordered birthday day records for my wife. Order was placed on 3/24/23 not shipped till 4/2/23. Order was received on 4/4/23. Rockmerch would you like to clarify your request for me to edit this post. Yes I miss stated that it was four weeks instead of 10 days. My apologies I have corrected the time frame per your request.

I waited 3 months for 1 shirt

I’m NOT Inaccurate in my Review of your Company on April 5, 2023. I’m simply telling the Truth & it’s not appreciated by RockMerch. As I’m not satisfied with your results getting these shirts exchanged for a Smaller size!!! And I have called so many times it’s not even funny anymore!!! I have tried to resolve this Issue but it doesn’t seem to do any good!!! Just send me the return address label and exchange these Shirts then everything will be Resolved! PS I will Never Order from RockMerch again in my LIFE 👍👍👍

Don't buy from RockMerch. Long delivery times poor quality products. Shirts were super thin and sized small. There are lots of better places to spend your money.

The website said in stock so I order a T-shirt for my niece for Christmas that she really wanted in November, got it in January.. tried calling and even emailed to see why we didn’t get it earlier.. got a email saying it was a special order . It wasn’t a special order, it was a T-shirt that said in stock ..