Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suppliers | Residential & Light commercial Windows & doors
Rockman Millwork Window & Door (rockmanmillwork.com) has 15 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
15 approved reviews, newest moderated first
Rockman's staff was both knowledgeable and very patient as we selected which windows would work best for our home renovation. They worked closely with our architect and contractor to provide a good finished product. I would use them again if I renovated another home. DM Armonk, NY
By DM
Rockman Millwork is the best window and door company I have ever dealt with. I've been building and renovating high end homes for 35 yrs now and they have covered my needs for half that time better than any company I used before them. They know how to communicate and pay attention to details. They get the order right.
By Tom P.
Very quick response and solve! Great service !
By Renee O.
First i would like to say that Bill Knight who is the service manager was excellent..He helped me through all the nonsense that I went through to get screen doors replaced.. Now for Wheather Shield and Rockman..We purchased all Windows and sliders from R ockman ( Wheather Shield products). After installation by our contractor who was horrible we had problems with the California slider .After over a year the locking mechanism finally got repaired correctly. From day one the screen sliders never worked properly and we kept trying to get them to fix. After over 2 years they finally ordered me new ones but I had to pay over 800.00.Neither R ockman or W.S. took any ownership of the defect.The replacement that came could have probably come from Home Depot,totally different quality.Was told the original type was no longer avaible..even though the troubles were from day one neither one would give me any warranty on prouduct.I would not recommend Wheather Shield products at all.There are other issues I have with the window and doors but will not get into that.Just take my advice do not use W.S. As far as Rockman goes they seemed to be nice and Jason certainly helped us originally but after a bit it was really only Bill Knight that was a true help.
By Larry B.
Response from Rockman Millwork Window & Door· Jun 26, 2020
Thank You for your very straight forward review . I appreciate your words and I have spoken to Jason . Here at Rockman out company strives to provide exceptional service & products on all levels . We will use your review to further step up our game in ensuring that our customers requests are fulfilled in a timely fashion .
My experience with Rockman has been nothing but positive. They've been very attentive and responsive to any issue. That's the reason I keep coming back to Rockman.
By Andrew M.
Response from Rockman Millwork Window & Door· Apr 16, 2020
Thank you Andrew for your review . We strive to take care of our customers no matter what the problem might be from the initial sale to the after sale service's when required to solve any issues you might have .
On time, on price, exactly what I was looking for. Good job Rockman!
By Ian A.
Response from Rockman Millwork Window & Door· Apr 9, 2020
Thank you Ian, send us some photos when you can. Call us if anything comes up.
Simply fantastic service during an unprecedented time. Jason and his team solved ( I refrain from saying fixed cause it was human error on my tenants part) my issue. I’ve done several buildings with them. I appreciate a company who truly stands behind there product. No excuses
By Alex C.
Response from Rockman Millwork Window & Door· Apr 9, 2020
Alex it was our privilege to help you out . Please do not hesitate to contact us anytime .We appreciate your business.
