Unacceptable customer service
Unacceptable customer service. They make it extremely difficult to close your account and extremely difficult to get your money OUT! $ 2000 online transfer limit NOT acceptable!!!
By Micha D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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Rockland Trust is listed under Banking & Money.
Rockland Trust (rocklandtrust.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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Unacceptable customer service. They make it extremely difficult to close your account and extremely difficult to get your money OUT! $ 2000 online transfer limit NOT acceptable!!!
By Micha D.
Horrible. Run away. They will not let us transfer our money out of our Rockland account. They claim they stopped allowing this 2 weeks ago. Now, we have to mail them a notarized letter requesting our money. Do not deal with this bank. They had no problem receiving our money without a notarized letter. We are asking for our money back via the same way we sent it. Rockland said NO! MAJOR Red Flag.
By Randy
My account got hacked and they wouldn't be able to fixed it, disappointed , never more. tina
By ALTINA P DA C.