Partial order delivery and no response…
Partial order delivery and no response when engaging support. Suggest ordering one thing at a time or nothing at all. They put 1 of 2 items in box and no resolution when I asked for my full order.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pop culture shirts, sweatshirts and gifts
Rockatee (rockatee.com) has 202 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 79 reviews with 1 star · Clear filters
Partial order delivery and no response when engaging support. Suggest ordering one thing at a time or nothing at all. They put 1 of 2 items in box and no resolution when I asked for my full order.
By customer
i received the wrong item
By Brenda M.
Terrible site! Charged me for a T-shirt never got a confirmation never heard From them, sent them emails they never responded. When I kept hounding them for a refund, they refunded me the purchase price of the shirt, but charge me nine dollars for a shirt. They never sent. Don't ever deal with these people.
By John
My order was never delivered. I contacted the company multiple times by phone and by email and never received a response. DO NOT USE THIS COMPANY, THEY WILL STEAL YOUR MONEY.
By John C.
Poor design. The photo on the website, Grimace was easier to see. However, upon delivery you cannot even see grimace and rickatee will not allow a return or an exchange or a refund. Now I have an overpriced hoodie that is useless to me and I can't even give it away.
By customer
I’ve been trying to do a return but no one is responding to me. This has been absolutely frustrating. They changed my order because of supply and sent me something I didn’t ask for, now they won’t talk with me to return it????
By Mark C.
They sent me the wrong color hat and I could not find a way to contact them to correct this or get a refund.
By customer M.
Poor quality Wal-Mart shirt.
By Briancustomer