Great service and very quick to arrive in NZ
Great company to buy from and very quick delivery to New Zealand, have used them before and will use again.
By Penny
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
654 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rock.com sources the most coveted licensed merchandise of music, culture, sports and entertainment, creating a one-stop-shop experience for fans worldwide. We sell only authentic merchandise so you can be assured you will receive high-quality products that support the artists you love! Our mission is to be extraordinary every time you shop at Rock.com!
Rock.com (rock.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
654 approved reviews, newest moderated first
Great company to buy from and very quick delivery to New Zealand, have used them before and will use again.
By Penny
The service was good and I like their merchandise.
By Matt
How can it possibly take 6 weeks to ship an order within North America in the world wide economy of 2016???? Zero tracking information and was basically told cross you fingers it will come. And that was after paying additional money for a non existent tracking number that didn't work. I sent over 6 emails, 1 per week and received nothing from management. If you put a fraction of the money you spend on marketing into delivering your product you would have a repeat customer. The quality of the product was good. The lack of customer service and follow up / over sight was the worst ever. Amazon, eBay - pretty much any other website can deliver in a fraction of the time you did. And not so much as an apology afterward. The least you could have done was given away a shirt or something. I ordered 4 shirts from you. 25% discount for the lousy fulfillment is too much to ask?
By Robin
Shirt looks dope and fits well
By Tyrone
Wanted to return something and they were very responsive. A+
By Roberto
I'm 6'3 tall and the xl and xxl sizes were too short. I ordered both just encase but they weren't long enough at all. Logo's were cool and good selection but delivery took a while too. Regifted everything I bought haha. Probably won't be using again. Sorry.
By mitchell
Don't buy anything from this company. I bought something and my package was never delivered and when I tried to contact them, nobody responded
By Unhappy C.
Site is easy to navigate. Wish there were more artists available. Also bought a rolling stones tank top and there wasn't a real photo available of the t-shirt. Bought it anyways and turned out great. Derek
By Derek