Excellent communication and service
Excellent communication and service
By Shawn
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
654 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rock.com sources the most coveted licensed merchandise of music, culture, sports and entertainment, creating a one-stop-shop experience for fans worldwide. We sell only authentic merchandise so you can be assured you will receive high-quality products that support the artists you love! Our mission is to be extraordinary every time you shop at Rock.com!
Rock.com (rock.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
654 approved reviews, newest moderated first
Excellent communication and service
By Shawn
Thank you for the quick shipping during Christmas season. Son in law really liked his new tee.
By Wally
I paid for it, got the money back and it kept going back and forth 4xs. Went to my bank and it was no an issue on my end. Emailed them and they said it was bank when it was not. It was a pain in the butt when I was low on cash and all of a sudden took out the remainder money I had and sometimes put me in overdraft. Giving only 3 stars because I got my items on time and good quality but lack the 2 remainder stars for unclear reasons what was happening.
By Emily
nothing bad, everything is cheap and always on sale. good place for people that like music
By Efren
Very good, would recommend
By Jane
Good selection, fast and accurate shipping. No complaints at all!!
By Bethany
The website has a great selection of shirts. The only gripe is they are a little pricey.
By Jacqueline
Easily the worst company I have ever dealt with. Attempted to buy two shirts, money taken from my account and then told my purchase had been been void. Asked for a refund and have been given the run around and still have yet to recieve the money. Will never buy from rock.com again and will inform my family and friends the same. If i could give NO stars, I would.
By Matt W.