Guter Service
Guter Service! Mir wurde umgehend geholfen. Weiter so! Austausch verlief 1A
By Michael
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Guter Service! Mir wurde umgehend geholfen. Weiter so! Austausch verlief 1A
By Michael
Great mouse helpful customer service
By Andrew
Communication was a little slow, but they resolved the issue.
By Jeffrey
Good brand, Good products I like them :)
By Christophe G.
habe 3 Produkte vor Roccat und bin völlig zufrieden. Letztens hab ich von mein Headset den USB Dongle zum Verbinden verloren und sie haben mir Sofort ein neuen Kostenlos zugeschickt. Support ist mega freundlich und Hilfsbereit. Gibt nichts zu meckern. ⭐⭐⭐⭐⭐
By Klecxy
Kundenservice ist klasse! Austauschteile innerhalb einer Woche bekommen und keine Kosten tragen müssen, obwohl meine Tastatur außerhalb der Garantiezeit war <3
By Philipp
I haven't had any issues when getting my orders or any purchasing issues. Your guy's products are well made and I do appreciate the small details you guys put into your products. Your return on purchases are fast, the products all come in great packaging.
By KaptainSugoii
Not only did they ship out a replacement dongle but they shipped out 2! I provided an incorrect address after just moving to a new house and they still took care of me after my mistake. Amazing and quick.
By Tyler B R.