Mostly positive
Mostly positive, but add the functions keys (f13-f24) in the software already
By Mahdi
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Mostly positive, but add the functions keys (f13-f24) in the software already
By Mahdi
Absolutely great service! Fast and effective solution for broken device.
By Nelli G.
Nice Support
By Levin
Replacement of the microphone seems to have fixed the problem. Thank you for the prompt response to our issue!
By DCH
Quick and easy to get a warranty replacement if things aren’t working like they should be.
By Melissa
I had a faulty mouse button, and it was replaced at zero cost in less than a week. For me, that type of support is more important than the product itself.
By George
The support was very fast!
By Sven
Short call regarding cleaning of keyboard. Got sent spare switches to replace with no warranty left. Thx alot
By Habibi