Top service !
Top service !! With my problem I was helped completely uncomplicatedly and quickly. So there must be a support !!
By Stefan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
397 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Top service !! With my problem I was helped completely uncomplicatedly and quickly. So there must be a support !!
By Stefan
I am using Roccat like 10years. Consistency is a key. Mouse and Keyboards have an all around good feeling. Just Headsets are better from the competition (but my last try was some years ago).
By Paul
Kann nur gutes schreiben da mir der Support schnell und unkompliziert weiter geholfen hat. Bedanke mich nochmals für die Ersatz Leertaste der Vulcan Tastatur. Einfach TOP ;-)
By Sven
Replaced and upgraded my mouse when damaged. 100% would buy again
By Roccat D.
Great and fast!
By Andre
The Coustmer service team was very helpful and simple and they got my replacement keyboard out to me quickly.
By Jenna
Roccat support has always been super helpful. I just wish my Kain 202 wireless mouse hasn't had the same failure twice. However, support was able to ship out a replacement both times without issue.
By DANIEL
Quick response times and knowledgeable on the issues
By Rob