Perfect Service and great Products
Perfect Service and great Products. Love Roccat
By Markus S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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397 reviews
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ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Perfect Service and great Products. Love Roccat
By Markus S.
Service professionnel
By Eric
Perfect service, perfect communication! The best example on how to treat customers!
By Andy
Fast response. They replaced my mouse dongle free of charged and shipped fast.
By Nate
Great fast service, very impressed with the customer service dept.
By Roslyn
The Roccat Kone Pro is easily the best mouse I have ever used. It has always been difficult to find an ergonomic mouse that is both large and light weight, but the Kone Pro fits that mold and has been incredibly comfortable. An added bonus is the optical mouse switches, which should last much longer than mechanical switches, and is actually the reason I had to buy a new mouse to begin with (my old Zowie mouse started to double-click due to a switch failure).
By James
Super helpful and supportive when I had an issue with my keyboard, replaced my keyboard and I didn't even have to leave the house.
By Goo
Thank you for the fast rma. It works again!
By Thomas L.