Destroyed my mic on one lanparty and…
Destroyed my mic on one lanparty and Roccat immediately sent a new one. Very fast and great support.
By Dominik
Sunday, November 8, 2026 · Customer reviews of US businesses
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397 reviews
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ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Destroyed my mic on one lanparty and Roccat immediately sent a new one. Very fast and great support.
By Dominik
Rapide efficaces bon materiel
By Talyanor
Couldn't be happier with your terrific product AND support!
By Mtimes
Excellent. Got lost adapter for free
By K?stutis
very good quality
By Jeremy
I experienced a few malfunctioning keys on a Vulcan keyboard, I contacted support to see if there was a possible quick fix because the warranty period had expired. The support was excellent, fast and to my surprise, they offered to replace the unit. Roccat even sent me the new keyboard while I continued to use the old one. I love the aesthetics and design of the Vulcan so I would have purchased another one anyway as it is truly a beautiful and efficient keyboard. I’ve used other expensive, brand name input devices that have also developed “sticky keys” so this can and does happen. The difference is that Roccat really stood by their product when they didn’t have to. Now that’s great service. They already had my future business, now they have my respect. Thanks once again..
By Chris
Great customer service! My mouse was having issues using the scroll wheel. I hit up Roccat and they instantly sent me a replacement!
By King A.
Great brand, great client service
By Terrank