Excellent customer service and support.
Excellent customer service and support.
By Heather
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Excellent customer service and support.
By Heather
Exceptional Service.
By FRANK
My syn buds air weren't working properly, the support tried its best to help me without success so they offered me a replacement. Great support as usual :)
By Tissedre R.
Customer support handled the case really well and timely.
By Alexandru
Custom service is really good, they’re very friendly and helpful. Products are also good, I’m happy with them.
By Sina
Great products and awesome Customer Service!
By Dwayne J.
Your guys customer service behind your products is amazing!
By Mathu
Warranty Process was Great!
By Anonymous