Worth your money
Product work's great and when I did have a problem the customer service was great.
By Minh-Hoang
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Product work's great and when I did have a problem the customer service was great.
By Minh-Hoang
I love Roccat. I will always be a little sad that the Leadr is no longer made because it had the perfect number of buttons but the customer service is the best
By Tammy D.
Helped me replace my mouse
By Miki
Support was incredibly quick and helped solve my issue completely
By Raul
Hi, i lost my Micro on my Elo 7.1 Headset. I ask the Support for an new one. Roccat want no Money for this,and send it to me- this is great Service and Support. Good Job!
By Kunderico
We received a Kone mouse that would not click. They guided us through testing and repair, when it didn't respond they sent out another mouse with no problem! The mouse works great! At the time we also bought a Vulcan Keyboard and both products have exceeded our expectations! Great company!
By Todd
Best customer service. Excellent Products. Made Me feel valued as a customer. I will be happy to purchase and use Roccat products in the Future.
By David W.
Good products and good customer service. They reply quickly.
By Un acheteur R.