RoccatReviews of roccat.com

Quick response - even quicker help!

Everything is fine. Excellent Product and Spport. The best Keyboard, I ever had!

very good service

Roccat provides high quality products for computer gaming and they back it up with amazing customer service. I've had 3 mice and 3 keyboards from them and I love everyone of them.

Excellent Customer Service with fast replies. Roccat products have excellent build quality as well with minor engineering flaws: weight, sensor, click sound, etc..

I've had a great experience with Roccat products - they are great to use, long-lasting, and customizable. I've also had a great experience with Roccat customer support resolving issues with the products.

Customer service was helpful in trying to diagnose my mouse's issue and sending a replacement when it was found to be a hardware problem.

I like Roccat quite a bit, and their warranty has saved me twice now (well, thrice technically). I had an issue with my mouse's wheel, and got that replaced for free pretty quickly, and my keyboard's key's started to get stuck on some of the keys and made typing and gaming pretty uncomfortable. However, Roccat was quick to help me with all of my issues. My only issue is that the company does not have spare parts for keyboards. My keyboard replacement's space bar was unevenly made, and my old key for the space bar would not fit on it, so I asked for a replacement of that key. However, Roccat does not provide individual keys, so I had to do the same thing that I had done before and get a whole new keyboard. Hopefully in the future, they create individual keys that support can send to people or offer replacement keys online.