Fastest and most helpful support I know
Had a slight Problem with my keyboard. Sp I sent the Support a Mail and got s reply on the same day containing the solution to my problem.
By Sean
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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397 reviews
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ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Had a slight Problem with my keyboard. Sp I sent the Support a Mail and got s reply on the same day containing the solution to my problem.
By Sean
Incredibly fast and efficient service. Thanks
By Vega T.
I had my mouse for a year when it started having problems with the wheel not scrolling correctly and contacted support. After a quick back and forth with to rule out software issues they put me in for a RMA. Some simple instructions and a few days later and I had a brand new (not refurbished!) replacement. Excellent support and service.
By Eric
Solved my problem for good after a few generic solutions beforehand which I already tried.
By Aaron
best gaming stuff ever
By roman
We had an issue with our headphones so I sent a mail to the technical support. First response received within less than 20 minutes, entire topic solved (will receive a replacement) within few hours - super quick, super friendly and super solution oriented - this is what I call great customer service!
By Ron A.
Replaced my faulty mouse with no hassle, fantastic customer service!
By NOT A C.
The best gaming company
By Hubert