Fast Response
Fast Response, Quick solution for the problem found.
By Nikolaj
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ROCCAT® is a Turtle Beach brand that designs stunning PC peripherals engineered to give gamers the ultimate competitive advantage. Led by former esports pro and founder Rene Korte, ROCCAT® has become a pioneering PC gaming accessories manufacturer. Whether you are a professional esports athlete, hardcore gamer, casual player, or just starting out, EXPERIENCE PRECISION with Turtle Beach’s official PC gaming accessories brand.
Roccat (roccat.com) has 397 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 255 reviews with 5 stars · Clear filters
Fast Response, Quick solution for the problem found.
By Nikolaj
Great product and very helpful customer service!
By Zoe
J'ai eu un soucis de câble usbC 6 mois après l'achat de ma souris. Le service client m'en a renvoyé un en quelque jour. Je n'ai jamais vu un service client aussi qualitatif. Bravo ! La souris que j'ai acheté est top je ne pourrais plus m'en passer.
By Célia C.
Great support
By Thomas T.
Ich brauchte einen neuen Transponder für meine Maus. Schnell und netter Service. Macht weiter so
By HellriderTV
I really like the products but the customer service is what made me a loyal customer!
By David R.
Schnell und unkompliziert
By Doreen
Un SAV au top, les produit sont de qualité et en cas de problème le SAV de Roccat et le meilleur auquel j'ai eu affaire
By Alexis