RO has been very communicative
RO has been very communicative, has explained things, and offered support throughout the beginning of this program. Thus far I am impressed with the level of service for my subscription price.
By Susan K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 433 reviews with 4 stars · Clear filters
RO has been very communicative, has explained things, and offered support throughout the beginning of this program. Thus far I am impressed with the level of service for my subscription price.
By Susan K.
No updates on the delivery of my first order
By Jim
Easy and legit medications. Videos help to learn how to inject. Don't like monthly price tho membership. Too high. Will by switching
By Jenna R.
No feedback yet because have not received anything, however, so far great,
By Kathy
Communication was very responsive on line and helpful. Pricing and questions about the product however is very confusing. Easily solved with a quick phone conversation but that never appeared to be an option. Using this product is a big decision as well as a significant financial decision. It warrants an opportunity to have a verbal consult. Your onboarding as well as the entire process is very frigid.
By Matt
Very positive experience overall. My one complaint is that I'm unable to find the app for my Android phone.
By Carole J.
I would like it better if it wasn’t so expensive. I’m 77 years old and don’t know how long I can afford it. Senior discount of 50 bucks per month was a gimmick I guess
By Jan A.
The website was to navigate. I had to complete the same information twice which I didn’t understand why. The price was initially $39 for the first month then it would be $149, but then when I went through the entire intake process the amount end up being $149, which was disappointing.
By NAB