RoReviews of ro.co

Response from Ro· Jun 24, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from Ro· Jun 24, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We’d like the opportunity to learn more about what happened and review your concerns further—we’ll be reaching out directly for more information.

Response from Ro· Jun 24, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We’d like the opportunity to learn more about what happened and review your concerns further—we’ll be reaching out directly for more information.

Response from Ro· Jun 23, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from Ro· Jun 23, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from Ro· Jun 23, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. The initial fee covers the medical evaluation process, and we appreciate your feedback regarding support and account access. For assistance, active members can contact us through their Ro account messages, and non-members can reach our support team at [email protected]. We’d like the opportunity to review your concerns further and will be reaching out directly for more information.

Response from Ro· Jun 23, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. We’d like the opportunity to review what happened and help address your concerns. We’ll be reaching out directly for more information.

Response from Ro· Jun 23, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. We aim to be transparent about pricing, billing, and program terms, and we appreciate your feedback regarding support and the cancellation process. You do have the option to self cancel at any time, or may reach out directly if you'd like for us to cancel on your behalf. We’d like the opportunity to learn more about what happened and review your concerns further. We’ll be reaching out directly for more information.