Respond quickly to questions
Respond quickly to questions, very professional and helpful.
By Anonymous
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 4,681 reviews with 5 stars · Clear filters
Respond quickly to questions, very professional and helpful.
By Anonymous
Even though I wish the membership fee was less, they have quick and helpful communication and guidance. The staff has been caring and have provided detailed informative responses to all of my concerns.
By Anna D.
Very easy to navigate.
By Lorie
So far, my experience has been good. I'm early in the process and haven't received my meds yet. I'll rate the system again after that happens.
By Chris
Thank you for your thorough review & timely response to my request. All documents & replies are detailed. I look forward to the process. I was confused about the cost as initially described as 149 then once options were presented, the cost was adjusted. This is a bit deceptive at the onset of the process.
By NT
The communication was great between doctor and staff who helped me through the process.
By Aracelis R.
No hassle answered all questions My well being taken into consideration
By Juliana
super easy, quick to use, good sourcing on things
By Nina B.