Fantastic customer service
Fantastic customer service. Good price.
By Joe I.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 4,681 reviews with 5 stars · Clear filters
Fantastic customer service. Good price.
By Joe I.
They answered all my questions. I was comfortable with the inquiries and feedback
By Joyce W.
Excellent customer service
By Eduardo T.
The process was easy.
By Jeanne
Not having yet begun taking the medication, I can nevertheless say that the process of applying and being approved by a physician through Ro for a GLP-1 was SEAMLESS. And their communication every step of the way has been quick, clear, and concise. I wish there was an Android app but no matter--the mobile functionality on their website is clean and easy to read and navigate. I'm very glad I went with Ro. Also, there is no pressure to subscribe any longer than you want to and, as a person using the program without insurance, it is SO affordable!
By Andrea T.
Was a very process quick clear and informative. Highly recommend.
By Brent D.
It’s just awesome
By Anthony Young Tetteh-Blefono A.
I followed the instructions Ro provided in its ads. The process went smoothly, I was given information to share with my primary care physician (I just did that), and my first dose is on the was already.
By Linda M.