Good communication
Great product, good communication, fast shipping
By Inna A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 4,681 reviews with 5 stars · Clear filters
Great product, good communication, fast shipping
By Inna A.
Love all my to products very happy with Latisse and upqueen get them fast and make a big difference in my eyes
By Chela Mininson V.
Easy to use interface with breadth of products meeting my needs. I've had a great experience with the Ro platform.
By Neda J.
Ro.co is a very intuitive website that's easy to navigate and get the information I need. I recently got prescribed Oral Minoxidil and the whole process from end to end was seamless and productive. I've even recommended Ro to some friends who were experiencing similar issues with hair loss.
By Hugh A.
The site was easy to use and doctors were caring and gave great advice.
By David
Convenience and ease of use - I was connected to a doctor within 30 minutes of starting an online visit on the company's website, received my prescription within a couple of days and had multiple follow up emails from my physician within the first few weeks of treatment. I also found it very easy to use the app when it came time to delay one of my shipments.
By Palmer B.
I’ve used Ro for several years for prescription skincare and Latisse. I love both! I updated my skincare prescription several times (I’m a woman, 30s, focused on treating acne) and they were so helpful every time. I even got a fertility test to check out my hormones. The app is easy to use to chat with my doctor or customer service. My skin is MUCH clearer and my eyelashes are much longer. And I’m storing my eggs this year!
By Zoe
They doctors and staff are amazing! Helpful, courteous, friendly, and understanding as well. They make this so easy, so painless, and the costs can't be beat! Thank you Roman for all yr great work and help.
By Sherry