Quick fix
It was very fast, easy, and convenient.
By Marie
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 4,681 reviews with 5 stars · Clear filters
It was very fast, easy, and convenient.
By Marie
Didn't expect my next order so soon... Needed a refund- -one time- got it right away. Thanks
By Kent C. B.
Excellent service quick delivery
By Jospeh R.
Starting dosage seemed correct at 50mg but now that I've gotten 100mg from doctor I will try and get that. Follow up msg seemed to express true concern of my satisfaction. I will continue as customer if they compete on pricing with say, Costco
By James D J.
The website is easy to navigate. The service and delivery were so fast. Awesome
By Krystal S.
The whole process has been straight forward & stress free, the doctors communicate very well & all instructions are easy to understand & very thorough. Test kits, test results, Dr. recommendations & medications are sent/received promptly.
By UserLRP
I’m very happy with their customer service. I hadn’t completely read their guidelines for Semaglutide and didn’t realize the COST associated with the medication AND their body program. (Two separate costs, people. It gets expensive. Read the fine print). I was super concerned, sent them 2 emails (10-15 mins after placing my order) requesting that they cancel my enrollment and issue me a refund. They contacted me 12 minutes later to say they disenrolled me and issued my refund, as requested. Great customer service, very very timely. No they do not answer the phone, and if you call they will even tell you that they do not answer their phone. You have to email.
By benny C.
The doctors and staff are quick with a response to any of your questions. Very friendly and understanding I Highly recommend, great experience so far as I have only been on this for three weeks!
By Adrianne