Great service
Great service
By Jeffery P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 433 reviews with 4 stars · Clear filters
Great service
By Jeffery P.
The Ro Sparks product works very well. The price is a little high, in my opinion, but the product works well.
By BitcoDavid
I wish I could actually talk to someone so I could get my meds instead of paying for it and never being able to talk to anybody or receive the medication
By Consumer
I would give five stars if my refills arrived prior to running out.
By John C.
All the questions I had was answered.. I was reading side effects on what other companies said and I was scared to death until I got with Ro I was normal..
By Melissa C.
Update: Ro has reached out and tried to resolve the issue. I’m just gonna pass but I think it was great of them to try to remedy the situation. I’m super fair and gave them 4 stars. I was also refunded. They talk to you through a message system which is replied by different people. They approved me and then they canceled my membership. THEY MISUNDERSTOOD so many of my answers on my intake because so many nurses and practitioners are in your chat. So then they asked me to retake the intake process and wanted me to pay the $45 again?? Absolutely not! You misunderstood everything RO. You should have patients answer the questionnaire and then CALL them like all the other providers, or have a TELE-HEALTH visit
By Lauren G.
Response from Ro· Jun 6, 2025
Hi there, we're sorry to hear this has been your experience. We do appreciate the feedback and completely understand the frustration! It sounds like there could have been a mix up here. We're reaching out to get more information and see how we can fix it.
Easy and convenient
By Dee S.
In fact I spected more effect than I got
By Antonio G.