Didn’t realize there was a membership and separate medication charge
I guess the only issue I have was I didn’t understand that there was a monthly membership in addition to the medication. My bad for not reading the fine print.
By Mary P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 433 reviews with 4 stars · Clear filters
I guess the only issue I have was I didn’t understand that there was a monthly membership in addition to the medication. My bad for not reading the fine print.
By Mary P.
Service has been quick and easy, so far
By customer
They are providing their service in a timely manner.
By Jennifer
Product will not let you down…
By Bryan G.
It was good except for presuming I have mental health issues because I take anxiety medication. My doctor gave it to me for worry. I have had it for years. I’m also on a statin drug for cholesterol and I have blood pressure medication. The form didn’t give me a chance to write that down.
By Janis N.
My experience has been positive so far. This is my first week. I did my first shot today and the instructions were most helpful. My first thought after my shot was “That was easy!” 🙂
By SUSAN SMITH C.
What Ease!!
By Rita A R.
Although numerous opportunities were provided for me to inquire, I remained uncertain regarding the cost and subsequent procedures until I received a notification indicating that my account had been charged.
By RODNEY